Use
of this web site is expressly conditioned on your acceptance of all
terms and conditions stated herein and any other place on this web
site. DO NOT USE THIS WEBSITE if you do not accept all the terms and
conditions stated herein and at other places (including Frequently
Asked Questions, and “Detail” section of the respective
prepaid phone card) on this website.
It
is a Federal AND State Offense to purchase any product or service
by fraudulent means. Products/services purchased on this web site
shall not be used for any unlawful purpose.
Raza
Communications does not warrant that the service is completely error
or interruption free nor does Hot Phone card warrant any connection
to or any transmission over the Internet. Hot Phone card makes no
representation or warranty express or implied including but not limited
to any warranty of merchantability or fitness for a particular purpose
or as to the quality of the call. In no event will Hot Phone card
be liable for any indirect, special, incidental or consequential losses
or damages arising in any manner from the use of any products sold
on this web site
¤ Higher rates will apply for calls completed to international
cellular phones.
¤ An additional fee will be deducted for every call placed
from a pay phone.
¤ Unless otherwise specified, all prepaid phone cards sold
on www.raza.com are valid for 60 days from the date of purchase.
¤ Call Details provided by customer service of the carrier
about the usage of a prepaid phone are final and will be considered
authentic record/proof about the usage of a card.
¤ All sales are final. Phone card pins, once issued/revealed
are Non Refundable, Non Transferable and Non Exchangeable. Phone
cards have no cash value.
¤ Calling rates, billing increments, fees, taxes, and other
charges are subject to change any time, without notice. Hot Phone
card will not be responsible or liable for any change in calling
rates, billing increments, fees, taxes, and other charges.
¤ Hot Phone card does not guarantee call quality or connectivity,
and will not be responsible or liable for reimbursement of lost
minutes or reduction in the stored value of any prepaid card. Connection
to a wrong number is a valid call.
¤ Service outages extending over few hours to a couple of
days may occur. Hot Phone card will not be liable for such outage,
and customers shall have no right to any refund, credit, compensation
or damages from Hot Phone card because of service outage or any
other situation arising out of service outage.
¤ Customers will be provided with customer service number
(or email address) of the card issuer, along with the phone card
pins at the time of issue of pins. Customer has to contact the respective
customer service for all issues relating to a specific phone card.
¤ Customers may contact Hot Phone card's customer service,
if the card issuer’s customer service has not addressed the
problem within Terms and Conditions of sale of www.hotphonecard.com.
Customer service from Hot Phone card is available only through electronic
mail from “Customer Support” on www.hotphonecard.com
home page. Customer service from Hot phone card will be available
when the website (www.hotphonecard.com) is not live due to technical
reasons only between 07:00 AM to 12:00 PM Central Standard Time.
Hot Phone card will not be liable for any credits, refunds, compensation
or damages to customers due to non-availability of customer service
during such period, which can extend up to two weeks.
¤ Unless other specified, all rates apply to calls originating
from United States of America (48 contiguous states).
¤ Network services provided by underlying carriers like Sprint,
IDT, AT&T, ITE, STI and Data Access etc
¤ A per call connection fee may be applicable on certain
phone cards.
¤ Rates/Minutes information is based on entire card being
used in one single call.
¤ Monthly, bi-monthly, weekly or other maintenance fees &
taxes may apply on certain phone cards.
¤ Hot phone card reserves the right to issue store (website)
credit in lieu of credit on credit/debit card of the customer.
¤ There is a $ 2.00 fee to cancel a transaction before issue
of pins. Transaction cannot be cancelled after issue of pins.
No Refunds: Hot phone card
shall not be obligated to provide any refunds for unauthorized use
or for deficiency in the quality or availability of telecommunications
services. Buyer assumes all risks immediately upon purchase of the
card. Prepaid cards sold are non-refundable and have no surrender
value.
Bankruptcy by Carrier: Hot phone card will
not be liable or responsible to reimburse for loss of minutes or loss
of value in prepaid phone cards if the telecommunications carrier
or distributor of the prepaid phone card declares bankruptcy.
Security Issues:This site has security measures
(SSL) in place to protect the loss, misuse and alteration of the information
under our control. Hot phone card however shall not be responsible
for the security of your data or for fraudulent use of credit card
to make purchases on this web site nor shall Hot phone card be obligated
to make refunds or to provide any compensation where such fraudulent
use occurs. Hot phone card will actively cooperate with law enforcement
authorities in prosecuting any one who uses this web site or products/services
sold over this web site for unlawful use. Dispute Resolution:
Dispute arising from purchase on this web site or relating
to this agreement, if not settled by the parties in good faith, may
at their discretion, be submitted for arbitration to American Arbitration
Association (AAA) at their offices in Chicago. All disputes, including
interpretation of Arbitration Award shall be subject to laws of State
of Illinois, and jurisdiction shall reside with Federal and State
Court in Illinois. Prevailing party in the dispute shall be entitled
to, in addition to any damages or relief, to reasonable expenses and
attorney fees from the other party.
Severability of Provisions:In the event that
any section or portion of this agreement is deemed unenforceable by
a judicial authority having jurisdiction over the matter, such section
or portion shall be deleted form the Agreement, and the Agreement
shall be enforced as if that section or portion was not a part of
the Agreement in the first instance.
WARRANTY: Hot phone card MAKES NO WARRANTIES
OR REPRESENTATIONS, EXPRESS OR IMPLIED, WHETHER BY FACT OR BY OPERATION
OF LAW, IN CONTRACT OR TORT, STATUTORY OR OTHERWISE, INCLUDING BUT
NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A
PARTICULAR USE OR PURPOSE OR REGARDING THIS WEB SITE, THE ACCURACY
OR COMPLETENESS OF ANY INFORMATION PRESENTED IN THIS WEB SITE, OR
ANY PRODUCT OR SERVICE SOLD OR PURCHASED THROUGH THIS WEB SITE.Hot
phone card controls this site. Hot phone card reserves the right to
make changes, as and when it deems necessary or appropriate, in any
of the terms and conditions or any other information provided on this
site.Contacting the Web Site If you have any questions about this
web site, you may contact.
Customer Service
Email:
support@hotphonecard.com
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